A hotel, guesthouse or local accommodation never stops. Reception operates in shifts, housekeeping starts early, there are night shifts, weekends and bank holidays. Managing the schedules of a team in continuous rotation is one of the biggest challenges for any accommodation unit manager.

The challenge of rotating shifts

Unlike an office with fixed hours, a hotel has people coming and going at different times throughout the day and night. Reception may have shifts from 7am to 3pm, 3pm to 11pm and 11pm to 7am. Housekeeping has concentrated hours around check-out and check-in. Manually tracking who completed each shift, who did overtime and who swapped is a constant source of errors.

How a time tracking system helps

• Night shifts under control: know if the night shift person arrived on time and stayed until the end, even without being there.
• Overtime calculated automatically: late check-ins, emergencies, absent colleagues - all added up automatically.
• Transparent hours bank: when an employee works more one week and fewer the next, everything is recorded clearly.
• Multi-terminal: have one terminal at reception and another in the service area, with all information centralised.

Employer protection

Portuguese law requires the recording of working hours. In hospitality, irregular shifts, night work and substitutions create a complex history. Without automated recording, it is almost impossible to reconstruct.

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